SALTOINC is committed to providing you with the best product experience. However, unexpected situations are inevitable during transportation, so if you have any problems with the goods you received, please contact us as soon as possible! Email: support@saltoinc.com or the store initiates an online chat to contact us! SALTOINC will do its best to solve it for you as soon as possible and make you satisfied.
Initiate a Return Request Please contact us at support@saltoinc.com within 30 days of receiving your order. If you discover an error on our part, please take a photo of the defective or mis sent case and include it in your initial email with a description.
Return Attention!
There is no quality problem and no damage during transportation. No return label will be given for man made damage! Your item must be in the same condition you received it, unworn or used, with tags attached and in its original packaging. A receipt or proof of purchase is required.
To Be Eligible For A Return, Your Item Must Be In The Same Condition It Was Received, Unworn Or Unused, With Tags Attached, And In Its Original Packaging. You Will Also Need A Receipt Or Proof Of Purchase.
If you return an item without providing a reason for return or contacting us first, we will not issue a refund.
Please note that all shipping costs for returned items remain the responsibility of the customer.
*Unfortunately, We Cannot Accept Returns On Sale Items Or Gift Cards*
Exchange
The Fastest Way To Make Sure You Get What You Want Is To Return An Item You Own. Once Returns Are Accepted, Please Purchase New Items Separately
After the refund is successful
Once We Have Received And Inspected Your Return, We Will Notify You And Let You Know If Your Refund Has Been Approved. If You're Approved, You'll Automatically Receive A Refund Via Your Original Payment Method. Keep In Mind That It May Take Some Time For Your Bank Or Credit Card Company To Process And Post The Refund.